Jen's Manchester Gallery aims to give customers 100% satisfaction. Please read through our terms and conditions before purchasing products. By placing an order with us you are agreeing to the terms & conditions outlined below.

Prices and Payment:- All prices are in Australian Dollars and are GST inclusive. Credit card payments can be made through Paypal. Australian Bank Deposits and Australian Money Orders are also accepted.

Customs and Import Duties for International Buyers:- Please be aware that Jen's Manchester Gallery are not responsible for any customs or import duties. These are the sole responsibility of the buyer.

Postage/Shipping:- All items will be sent through Australia Post. Postage/Shipping charges are based on Australia Post rates. Where applicable express post is available. Jen's Manchester Gallery reserves the right to modify the shipping method if the method chosen is not appropriate. Parcels are posted within 24 business hours of cleared payment being received and an email confirming dispatch will be sent to the email address you have registered on ebay

Errors:- Jen's Manchester Gallery will not be held responsible or liable if insufficient or incorrect information is supplied by the customer which may lead to late deliveries or failed deliveries. The onus is with the customer to check that all the information given is correct, complete and accurate through checkout at the time of payment.

Inaccuracy Disclaimer:- From time to time there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. Jen's Manchester Gallery reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice

Images:- All photos and images on this website are representations of the product being sold. Colours may vary depending on the individual settings of a monitor.

Refunds:- If an item is not suitable it may be returned on condition that it is unopened and in it's original packaging. Any claims for refunds must be made within 7 days of the delivery date. Please email for an authorisation number. The customer is responsible for all postage costs for items returned. Once the item is received by Jen's Manchester Gallery either a refund for the cost of the item or a store credit will be issued. A mutual cancellation of the sale will then be processed through eBay. In the event that a mutual cancellation of the sale cannot be processed all fees incurred will be deducted from the original purchase price prior to a refund being issued.

Laybys:- A layby facility is available for Australian Buyers. All items are eligible for layby including auction items and Buy It Now Items. A 20% deposit is required within 7 days of purchase date. I usually prefer layby's to be paid of within 6 weeks but arrangements can be made for a longer period. Regular payments either weekly or fortnightly can be made into my bank account. Payment through Paypal is not available for laybys.

In the event that you wish to cancel the layby or if is not paid of within the agreed time monies will be refunded less a cancellation fees of 20% of the total to cover costs.